Privacy Policy

Privacy Policy

Last updated: April 2026

At La pouponnette, we take the protection of your personal information very seriously. This privacy policy explains what information we collect, how we use it, and what your rights are.

1. Information we collect

Information you provide us

When you place an order or create an account on our site, we collect:

  • Your first and last name
  • Your shipping and billing address
  • Your email address
  • Your phone number
  • Your payment information (securely processed by our payment partners)

Automatically displayed information

When you visit our site, we automatically collect:

  • Your IP address
  • The type of browser and device used
  • Pages visited and time spent on the site
  • Browsing data via cookies

2. How we use your information

We use your personal information to:

  • Process and ship your orders
  • Communicate with you about your order
  • Improve our website and services
  • Send you marketing communications (with your consent)
  • Prevent fraud and ensure the security of our site
  • Comply with our legal obligations

3. Sharing your information

We never sell your personal information to third parties. We may share your information only with:

  • Our service providers: carriers, payment processors, web host (Shopify)
  • Legal authorities: if required by law or to protect our rights

All our partners are required to protect your data and use it only for the intended purposes.

4. Security of your data

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or disclosure.

Payment transactions are encrypted and securely processed by our certified payment partners.

5. Data retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with our legal and tax obligations
  • Resolve disputes

6. Your rights

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information that we hold
  • Rectify any inaccurate or incomplete information
  • Delete your personal information (subject to our legal obligations)
  • Withdraw your consent at any time for marketing communications
  • File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us .

7. Cookies

Our site uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.

8. Email marketing

With your consent, we may send you promotional emails about our new products and special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

9. Links to other sites

Our site may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policy.

10. Changes to this policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with a new update date.

11. Contact us

For any questions regarding this privacy policy or to exercise your rights, please contact us .

La pouponnette
Canada, Quebec
Website: lapouponnette.com